You do not have the required Dynamics 365 licenses to create databases with Dynamics apps

Posted on Posted in Dynamics 365, MS Dynamics CRM

You company decides to adopt Dynamics 365 CE (or we can call Power platform)…good news…now you buy license for Sale, Customer Service or Field Service (Yes you have to buy license for each separately or enterprise) – find more info about Dynamics CE Licenses.

Let’s say you have couple of licenses to create Sandbox environment using Dynamics 365 in Power platform. You go to admin center in Power platform and try to create a new environment.

You give it a name and select Create a database for this environment? to Yes. Go to next page and then from then tick

On saving you get. an error ‘You do not have the required Dynamics 365 licenses to create databases with Dynamics apps

Why this error? I have got license to create a new Sandbox environment….:(

Well this is because you might have license to create Sales or Customer Service Or Field Service Or Project Service Automation but not all.

Untick the one which you don’t have license for, let’s say you don’t have license for PSA and then save it and it will let you create a new environment.

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